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You will lead discovery workshops to identify automation opportunities and design end-to-end digital solutions for customers. Additionally, you will manage professional services delivery, including implementation, configuration, training, and pre-sales support.
As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.
Key Responsibilities
Lead discovery workshops to identify and shape automation opportunities
Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
Manage professional services delivery, including utilisation and billing for consulting services
Develop solution architectures, Statements of Work, and cost estimates
Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
Deliver implementations, configuration, training, and commissioning of solutions
Build strong, trusted relationships with customers and internal stakeholders
Skills & Experience
We are seeking experience across the following technologies and capabilities:
Document Management/Enterprise Content Management (ECM) solutions
Electronic Forms and Workflow solutions
Systems integration across enterprise platforms
Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
Robotic Process Automation (RPA)
You will also demonstrate:
Excellent communication and stakeholder engagement skills
Exposure to pre-sales activities including demonstrations and solutioning
General knowledge of AI technologies and current trends
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