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AI Summary
About the Role
We are seeking an experienced DevOps Engineer to drive automation, systems integration, and process optimisation initiatives across a dynamic technology services environment. This role is focused on improving operational efficiency through automation, workflow orchestration, cloud technologies, and scalable software solutions.
You will work closely with technical teams, leadership, clients, and third-party vendors to analyse processes, identify improvement opportunities, implement automation frameworks, and enhance service delivery outcomes. This position is ideal for a technically strong professional who enjoys combining software engineering, cloud technologies, and automation to deliver meaningful business impact.
About the Client
You will be working with a process-driven technology services organisation that helps businesses maximise the value of their technology investments through secure, reliable, and well-governed IT solutions. The company is committed to operational excellence, continuous improvement, and delivering practical outcomes that reduce risk, improve efficiency, and support long-term business success.
The organisation fosters a culture built on accountability, innovation, critical thinking, and collaboration, empowering team members to drive meaningful improvements for both clients and internal operations.
\nExperience & Industry Background
- Minimum 5 years of experience in DevOps, Platform Engineering, Software Engineering, or similar roles
- Experience working within MSP, managed services, or client-facing technology environments
- Proven experience delivering cloud-based solutions and automation initiatives
- Experience participating in project planning, technical discovery, and solution design activities
- Background in implementing security and governance practices within cloud or software platforms
Development & Automation Skills
- Advanced Python development skills
- Strong software engineering fundamentals and development best practices
- Extensive experience with API integrations and automation frameworks
- Advanced PowerShell scripting and automation expertise
- Bash/Shell scripting experience
- Strong SQL development and database querying capabilities
- Experience designing scalable automation and workflow solutions
Cloud, DevOps & Infrastructure
- Strong experience with cloud platforms, preferably Microsoft Azure
- Hands-on experience building and managing CI/CD pipelines
- Infrastructure automation experience
- Experience managing source control repositories using GitHub and GitLab
- Knowledge of cloud-native technologies and architectures
- Strong understanding of software development lifecycle (SDLC) practices
Architecture & Security
- Experience implementing security controls and governance frameworks
- Ability to scope, design, and document technical solutions
- Strong troubleshooting and problem-solving capabilities
- Understanding of secure software development and operational best practices
Desirable Skills
- Experience with containerisation technologies such as Docker and Kubernetes
- Infrastructure as Code experience using Terraform, Bicep, or similar tools
- AI integration, automation, and generative AI tooling experience
- Exposure to C++ or additional modern programming languages
- Open-source development experience
- MSP automation and systems integration experience
Communication & Personal Attributes
- Excellent verbal and written communication skills
- Strong stakeholder engagement and relationship management abilities
- Passion for delivering exceptional customer outcomes
- Strong analytical and critical thinking capabilities
- Collaborative mindset with the ability to work across technical, operational, and client-facing teams
- Ability to manage competing priorities while maintaining attention to detail and professionalism
Data Analysis & Process Optimisation
- Analyse operational and business data to identify automation opportunities and prioritise initiatives
- Measure and report on the effectiveness and impact of automation implementations
- Review existing processes and identify opportunities for efficiency improvements
- Develop current-state and future-state process maps to support automation strategies
API Management & System Integration
- Identify systems with API capabilities and assess integration opportunities
- Design and implement automation solutions leveraging APIs and native integrations
- Collaborate with vendors and technology partners to improve integration capabilities
- Document all integrations and maintain technical standards
Workflow Automation & Implementation
- Design and implement workflow automation solutions across business and operational systems
- Deploy workflow engines and automation platforms to improve efficiency and consistency
- Train internal teams on automation capabilities and workflow utilisation
- Continuously improve automation frameworks and operational processes
Documentation & Knowledge Sharing
- Create and maintain technical documentation, process maps, and standard operating procedures
- Document automation solutions, workflows, and system integrations
- Communicate process improvements and operational changes across the organisation
- Deliver training and enablement activities to maximise automation adoption
DevOps & Platform Engineering
- Develop and maintain CI/CD pipelines and deployment workflows
- Support infrastructure automation and cloud platform optimisation
- Implement governance, security controls, and operational best practices
- Contribute to software development, platform reliability, and service improvement initiatives
Client & Stakeholder Engagement
- Work closely with clients, vendors, and internal stakeholders to deliver technical solutions
- Support billable project work and client-facing automation initiatives
- Provide technical guidance and recommendations aligned with business objectives
- Collaborate across teams to ensure successful delivery outcomes and continuous improvement
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones
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