The Destination Services Specialist researches and coordinates travel arrangements including lodging, transportation, and excursions for clients. They are responsible for managing booking details, monitoring deadlines, and providing ongoing support to ensure a seamless vacation experience.
About the Position
We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.
This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.
Your Responsibilities
Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
Compare available experiences and identify choices that fit individual traveler requests
Share helpful information about accommodations, destinations, and available vacation services
Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
Use approved supplier resources and reservation platforms to organize requested services
Prepare booking confirmations, itinerary details, schedules, and applicable travel information
Monitor upcoming deadlines and follow up on incomplete planning items
Communicate reservation updates and important information as departure approaches
Assist with routine changes, cancellations, and special requests
Participate in ongoing destination and supplier education
What We Provide
Fully remote opportunity within eligible regions
Flexible part-time and full-time scheduling
Structured onboarding and training for beginners
No previous travel-industry experience required
Ongoing team guidance and professional support
Supplier training and destination education
Opportunities to strengthen research, planning, and customer-service skills
Professional development and potential growth opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry-related benefits
Supportive virtual team environment
What We're Looking For
Strong written and verbal communication skills
Professional and customer-focused approach
Interest in researching destinations and vacation experiences
Excellent organization and attention to detail
Ability to manage multiple requests and deadlines effectively
Comfortable researching and comparing information online
Willingness to learn reservation platforms and digital tools
Adaptable and resourceful when plans or availability change
Strong follow-up and time-management abilities
Dependable and comfortable working independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region
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