Design Manager

• Demonstrate a strong desire to continue growing your UX skills

• Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering)

• Communicate to team and client a clear picture of what is in progress and when things will be delivered

• Adjust to changes in priority and scope  

• Participate in UX and engagement rituals/meetings 

• Identify risks and escalate appropriately 

• Contribute to client presentations 

• Help prepare workshops

• Suggest improvements to standard tools and processes

• Participate in a collaborative team culture

• Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market.

• Direct Oversight: Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output.

• Performance Engineering: Set clear individual goals and performance expectations, ensuring every team member is actively progressing toward these targets.

• Coaching & Mentorship: Provide consistent design feedback and coaching to elevate the team's craft and product thinking.

• Culture Stewardship: Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning

• Possess strong skills in interaction or visual design

• Liaison to Client Leadership: Report directly into the client-side hierarchy (Head of Product Design) to ensure design work aligns with the Client’s transformation initiative.

• Strategic Alignment: Partner with client-side Product and Engineering Managers to shape problem spaces, define success measures, and prioritize workstreams across the portfolio.

• Stakeholder Navigation: Act as a senior advocate for evidence-led decision-making, representing the design team’s rationale and trade-offs in complex stakeholder environments

• At least 7 years of experience in a client-facing UX position 

• At least 3-5 years in a Managerial UX role

• At least 2 years of consulting experience

• Strong experience in UX Design platforms like Figma

• Expertise working with digital products, business logic, process, and a variety of clients

• A knack for problem solving and a “roll up your sleeves” mentality

• Entrepreneurial spirit with the ability to see the bigger picture among the details

• Experience working with global teams is a big plus

• Highly culturally aware

• Strong communication skills

• Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products

• Medical Insurance benefits as per company policy. 

• Life Insurance as per company policy

• 12 days of paid vacation, sick leave and paid holidays as per local law

• Paternity and maternity leave as per as per local law

• Marriage, bereavement and graduation leaves as per company policy

• Sick leave and paid holidays as per local law

• Christmas bonus as per local law

• Saving Fund “Asociacion Solidarista”

• Beach house (Managed by the Asociacion Solidarista)

• Discounts in local shops

• Direct deposit of payroll.

• Paid professional certifications

At 3Pillar, we offer a world of opportunity:

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. 

• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. 

• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.

• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.

• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. 

Join us and be a part of a global tech community! 🌍💼  Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!