The Deputy Program Manager will lead a portfolio of project management teams, focusing on data analytics, reporting, and strategic execution for the Department of Homeland Security. They are responsible for facilitating agile processes, managing customer engagement, and ensuring the quality and compliance of project deliverables.
GovCIO is currently hiring for Deputy Program Manager to lead a portfolio of execution team in program management, data analytics, and reporting activities at the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing coordinated delivery and execution across 9 different project management teams. This support will focus on advising team members and government stakeholders into the best processes and methodologies to execution on government taskings, data analytics, dashboard creation, strategic planning and varied other programmatic needs. This position will be a fully remote position.
Responsibilities
Assist in the establishment of processes and practices to streamline data analytics and reporting tasks across 9 distinct project teams
Facilitate an agile process of team interaction focused on prioritization of modernization initiatives and data sharing across teams
Provide thought leadership on paths for innovation and automation for project team deliverables
Provide guidance to individual delivery teams of 5-15 personnel executing on both daily/weekly requirements as well as ad-hoc quick turn around tasks
Lead customer engagement to discuss needs, issues, and challenges faced by the clients and pathways to resolution
Lead support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Review project deliverables, including artifacts to ensure adherence to team compliance and quality standards.
Provide oversight to data analytics and overall metrics effectiveness within project team as well as strategic leadership on metrics creation and delivery
Develop, gather and disseminate information and documentation among both business and technical customers in support of the overall program.
Establish effective project communication plans and ensure their execution.
Work with all team members to analyze changes in requirements and recommend the most expedient solutions in a timely manner.
Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative.
Leverage excellent presentation development skills to prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint.
Qualifications
Required Skills and Experience:
Bachelor’s Degree (or commensurate experience)
12+ years of experience work in dynamic customer delivery environments (2 years of experience may be removed for a masters degree)
Experience working with ICE specific data and processes
Preferred Skills and Experience:
Direct experience management a program team of more than 5 personnel
Excellent written and oral communication skills.
Strong understanding in project management and data analysis.
Strong analytical, problem-solving, and organizational abilities.
Ability to lead in an extremely fast-paced environment.
Ability to foster collaborative relationships with other team and external stakeholders.
Be flexible to change direction on a moment’s notice while also tracking/executing tasks in progress.
Ability to think “outside of the box” while communicating or dealing with a variety of situations.
Possess clear understanding of the activities, roles, and responsibilities on large scale IT projects.
Clearance Required:
Ability to attain and maintain DHS clearance (US citizenship required)
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