Demand Planner

Join our team at the Techlab site, part of the SSI Diagnostica Group, as a Demand Planner and help shape the future of healthcare technology. This is an opportunity to contribute to meaningful innovations in a collaborative environment focused on improving patient outcomes.

About Us

We are a global company specializing in the design, development, and manufacture of IVD medical device kits. Our mission is to improve patient outcomes and transform healthcare delivery through technology and a commitment to quality. Our portfolio includes solutions for infectious disease, respiratory conditions, and blood-borne illnesses. We foster a culture of collaboration, continuous learning, and professional growth.

The Opportunity 

The Demand Planner translates demand signals into executable supply plans by analyzing demand, inventory, and constraints and by reviewing and firming planned orders in the ERP. The role maintains planning parameters and master data discipline, monitors shortages and plan exceptions, and partners with Purchasing and Manufacturing to execute the plan in a regulated environment. The Demand Planner reports directly to the Capacity Planning Manager.

Key Responsibilities 

• Demand review: review sales orders/forecasts and validate timing, quantities, and priorities; highlight exceptions and outliers.

• MRP / master planning: run or support the master planning process per cadence; analyze planned orders, shortages, and suggested actions; firm planned orders once validated.

• Planning parameters and master data: maintain item coverage, safety stock, lot size/multiples, lead times, and default order settings; ensure parameters reflect real constraints.

• Supply risk management: identify constraints (material, capacity, lead time, quality holds) and propose mitigation options; escalate risks with recommendations.

• Execution handoff: communicate approved purchase signals to Purchasing and production signals to Manufacturing; monitor execution vs plan and update as conditions change.

• KPI contribution: maintain clean data inputs; support KPI reporting by validating and providing data

• Compliance and documentation: follow applicable SOPs and maintain audit-ready documentation for planning changes and exceptions.

• Key Competencies: ERP planning discipline and data integrity, Exception management and root-cause thinking, Cross-functional communication and coordination, Continuous improvement mindset

Qualifications and Experience 

• Bachelor’s degree in Supply Chain, Operations, Engineering, Life Sciences, or a related field; or equivalent experience.

• Associate’s degree & 3 years’ experience

• High School Diploma or equivalent & 5 years’ experience

• 1-3+ years’ experience in ERP-based planning, (D365 preferred).

• Strong attention to detail, ability to prioritize, and ability to communicate clearly across functions, comfort working with quantitative data.

• Experience in regulated or quality-driven manufacturing environments preferred

Tools and Equipment Used

Location and Work Policy

This position is remote with flexible scheduling. Availability expected during standard business hours (Monday–Friday, 6:00 AM–6:00 PM local time) and minimum of 40-hour work week. Role supports a global organization with collaboration across multiple time zones. Occasional schedule adjustments may be required for operational needs. Overtime is occasionally necessary with or without advance notice

We are an equal opportunity employer and value diversity. We do not discriminate based on sex, race, color, religion, national origin, gender identity or expression, sexual orientation, age, disability, pregnancy, status as a veteran or any other class protected by law. 

TechLab, Inc. participates in the federal E‑Verify program to confirm the employment eligibility of all newly hired employees. Learn more about your rights and responsibilities under E‑Verify at www.e‑verify.gov.