Demand and Supply Manager (REMOTE)

Work Schedule

Environmental Conditions

Job Description

Title: Demand and Supply Manager (REMOTE)

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. 

Location/Division Specific Information 

We are the Clinical Trials Division (CTD): We Supply the Hope that Changes Lives

The selected candidate would sit in the Allentown, PA, or Manati, Puerto Rico, East Coast Remote areas and support the Clinical Trial Division. CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally adopt as "There is a Patient Waiting." Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 4000 employees in over 15 countries work hard every day knowing that what they do matters. 

Discover Impactful Work:

Join our team as a Demand Planner III at Thermo Fisher Scientific, where you'll contribute to global healthcare and scientific advancement. In this role, you'll develop and manage comprehensive demand forecasts while collaborating with cross-functional teams to optimize inventory levels and ensure excellent customer service. You'll use advanced analytics and planning tools to support strategic decision-making, contributing to our mission to make the world healthier, cleaner, and safer.

A Day in the Life:

• Design, Implement, Interpret and Review inventory management plan to forecast supply plan of study drugs to global clinical trials, using sound supply chain techniques.
• Provide input into User Requirement Specifications of Interactive Response 
• Technology (IRT) medication management module and complete User Acceptance Testing if required.
• Review IRT strategy to ensure it supports the strategic supply plans and that IRT settings are adjusted to optimize the supply and demand.
• Ensures plans are robust and optimizes global and regional supply strategies to ensure continuity of subject supply in the most effective and efficient manner.
• Develop and provide clients with reports on actual project spend versus budget.
• Establishes connections between demand planning team and S&OP ensuring  the latest forecast information is aggregated and integrated into the divisional S&OP process.
• Partners with the Enterprise Project Manager, along with global and site project management teams and/or directly with the customer to proactively share key client data to facilitate an effective supply chain planning cycle.
• Ensure temperature excursion process is performed as required.
• Establish and maintain financial forecasts and monthly billing processes for assigned client projects.
• Assist in training and on boarding of new employees (buddy concept).
• Stay on top of relevant cGMPs, GCPs, and other regulatory requirements and ensure study management activities are aligned.
• Demonstrate and promote company vision.
• Conduct activities in a safe and efficient manner.

As Demonstrated By:
Project Management

• Structures demand plans in line with client strategy —starting from an identified need, sets objectives and specific goals.
• Speaks and writes in a clear, concise, and organized way.
• Listens carefully to others to ensure understanding and effective communication.

Technical Knowledge

• Independently digests data that is applicable to project results and collaborators.
• Handles the demand planning part of projects efficiently in different systems and maintains their own as well as the team’s accountability for using Thermo Fisher tools to help the team be successful.
• Demonstrates technical proficiency and uses innovations to advance the efficiency and effectiveness of work processes, procedures, and outputs.
• Knowledge of general inventory and billing principles, good documentation practices, and report generation.

Project Management Leadership

• Works with colleagues to quickly resolve or raise solutions to problems.
• Develops a sense of urgency among cross-functional teams to influence project timelines.
• Communicates at the proper time, understands boundaries, respects differences, and confronts tension. Ensures that all communications are clear, focused, and based on a solid understanding of needs, using the most appropriate medium.
• To champion a sense of belonging and connection, remote employees are expected to keep their camera on and participate in video calls both internally and externally, as appropriate.

Keys to Success:
Education

• Bachelor's degree in supply chain, business/operations management preferred.
• High school diploma or equivalent required.

Experience

• 4 to 5 years of supply chain and/or planning experience leading global supply chain design and logistics management, preferably as they relate to clinical program design and execution.
• Understanding of clinical supply requirements, phases of clinical development, and the factors that influence study designs preferred.

Knowledge, Skills, Abilities

• Requires strong eye for business including the ability to understand the manufacturing process and how cost impacts the overall business.
• Requires enhanced PC knowledge and skills using Microsoft Office (Word, Excel, Access, PowerPoint) products.
• Requires interpersonal social skills and the ability to lead and work in teams including client services, technical, planning, and financial expertise.
• Requires excellent analytical and interpersonal skills.
• APICS certification or equivalent preferred.

Benefits

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards