Delegate Sales Executive

 Posted 3 months ago
     
2-5 years experience
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AI Summary

The role involves managing the full sales cycle for delegate bookings, from identifying high-quality prospects and building a pipeline to closing deals and nurturing long-term customer engagement. Responsibilities also include executing post-event follow-up and maintaining accurate CRM records to support forecasting and reporting.

Work Location


Your mission

This role sits at the heart of our Commercial team and blends high-performance sales with strategic customer relationship development - connecting with SAP professionals, converting prospects into delegates, and nurturing long-term engagement to support repeat attendance.

You will manage the full sales cycle, from identifying prospects and building a pipeline through to closing bookings, developing relationships, and executing post-event follow-up.

What you’ll do
Sales & pipeline management

  • Identify and research high-quality prospects across relevant sectors, job titles, and organisations, as well as outreach to past attendees and relevant contacts in our existing database.
  • Work with SAP, SAP partners and other stakeholders to build targeted attendee lists and maintain a healthy pipeline aligned with monthly and event targets.
  • Work with event production team to identify upsell opportunities through our speakers
  • Deliver proactive outreach via phone, email, and LinkedIn to past delegates, warm leads, and new prospects.
  • Own the full sales cycle from first contact through to confirmed delegate bookings, consistently meeting or exceeding revenue, conversion, and activity KPIs.
  • Record activity, track conversions, and manage opportunities in HubSpot (or CRM).
Customer relationship & account growth
  • Build trust-based relationships with delegates to encourage multi-event attendance, retention, and long-term engagement.
  • Develop a strong understanding of event topics, audience segments, and customer challenges to tailor outreach and identify upsell or cross-sell opportunities.
  • Work closely with Marketing to refine messaging, segment audiences, and support campaign targeting for maximum sales impact.
Post-event follow-up & CRM
  • Execute structured post-event follow-up to convert new contacts into future bookings.
  • Maintain accurate and up-to-date CRM records to support forecasting, reporting, and pipeline growth.


Your profile

  • Proven experience in delegate sales, inside sales, or customer engagement, ideally in B2B events or conferences.
  • Strong relationship-building and communication skills with the ability to engage senior-level professionals.
  • Comfortable working to outreach, conversion, and revenue targets.
  • Experience managing a sales pipeline with CRM tools (HubSpot desirable).
  • Organised, proactive, commercially minded, and customer focused.


What we offer

We are a leading events company specialising in the SAP technology ecosystem, delivering high-quality conferences, workshops, networking experiences and content for professionals and decision-makers. Our mission is to connect the SAP community, share knowledge, and help businesses succeed through our carefully curated events. We have a flexible approach to working, with remote and hybrid arrangements. Our team is inclusive, supportive, and results-driven, giving everyone the opportunity to contribute, make an impact, and help deliver outstanding events.

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