Debt Collection Specialist
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AI Summary
Manage and resolve outstanding debt accounts through professional communication and negotiation of payment arrangements. Maintain accurate records and ensure full compliance with federal and state debt collection regulations.
Benefits:
- Health insurance
- Paid time off
Debt Collection Specialist – Remote
MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships.
Working Hours
Tuesday to Saturday
12:00 noon – 20:00 ( Eastern Time Zone)
12:00 noon – 20:00 ( Eastern Time Zone)
Salary
Up to $22 per hour, depending on experience and qualifications.
Up to $22 per hour, depending on experience and qualifications.
Key Responsibilities
- Manage and resolve outstanding debt accounts through professional communication.
- Negotiate payment arrangements and settlements to maximise recoveries.
- Maintain accurate records of all customer interactions and account activity.
- Conduct skip tracing to locate customers and ensure timely follow-up.
- Work closely with colleagues to improve collection strategies and performance.
- Ensure full compliance with federal and state debt collection regulations.
- Deliver excellent customer service during challenging conversations.
- Prepare reports on collection performance and account progress.
Requirements
- Previous experience in debt collection, collections, or a related field preferred.
- Strong negotiation and communication skills.
- Ability to handle sensitive situations professionally and with empathy.
- Knowledge of FDCPA regulations is an advantage.
- Good computer skills, including Microsoft Office and collection software.
- Strong attention to detail and organisational skills.
- Ability to work independently while contributing to a team environment.
- High school diploma or equivalent (additional education is a plus).
About Us
MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered.
If you are driven, professional, and ready to join a growing company, we would love to hear from you.
This is a remote position.
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