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AI Summary
Monitor a shared company email inbox to log and track client inquiries into an internal system. Ensure all tickets are escalated to the appropriate team and notify the on-duty supervisor.
Fully remote but MUST be located in Massachusetts - the hours are M-F 4pm-10pm
A fast-paced commercial services company is seeking a temporary Data Entry Specialist to help streamline email inquiry processes. This role ensures all client emails are properly logged, tracked, and escalated to the appropriate team. This position is ideal for someone detail-oriented, tech-savvy, and comfortable working evenings and weekends.
Responsibilities
Monitor a shared company email inbox for client inquiries
Log tickets accurately into the internal system
Notify the on-duty supervisor when tickets are logged
Ensure all inquiries are tracked and addressed promptly
Requirements
Qualifications
Prior data entry or customer service experience
Strong technical skills and comfort navigating internal systems
High attention to detail and organizational skills
Availability to work evenings and weekend shifts
If you are interested in this role send me an email at @emily.clough@roesseljoy.com
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