DAM Technical Program Manager (Temporary)

Join the global leader in responsible marketing activation services

At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Role Description 

As the DAM Technical Program Manager, you will help inform the strategic roadmap, technical implementations, and complex system integrations across our client's global Digital Asset Management ecosystem. You will support overarching tool strategy by gathering technical requirements, tracking project milestones, and coordinating feature testing for global go-to-market launches. 

This is a remote position on a temporary contract of 2-4 months, with the possibility to extend. 

Key Responsibilities 

• Technical Implementation & Strategy: 

• Lead technical implementations, system integrations, and feature testing for our client’s DAM.

• Execute prioritized feature requests and technical roadmaps.

• Scope complex features and gather technical requirements for vendors and engineering teams.

• Provide clear communication to cross-functional teams and vendors regarding project status and priorities.

• DAM Administration: 

• Manage user permissions and access to the DAM system. 

• Field requests from internal and external partners. 

• Track deadlines and project milestones to ensure goals are met. 

• Process Improvement: 

• Identify personnel needs and process improvements to optimize team efficiency. 

• Provide clear communications regarding project status, issues, and priorities. 

Knowledge, Skills + Experience 

• Technical Proficiency: 

• Strong proficiency in DAM software and system architecture.

• Expertise in metadata management and its impact on downstream API workflows.

• Experience scoping and implementing complex platform features.

• Experience with testing protocols, release management, and UAT.

• Experience working with large media files and large sets of data.

• Understanding of digital rights management and security compliance.

• Soft Skills: 

• Ability to translate complex technical concepts into business impact for non-technical stakeholders.

• Systems thinking, with the ability to anticipate how platform changes impact global users and integrations.

• Ability to learn new systems quickly. 

• Excellent organizational and interpersonal skills.

• Strong vendor management and client/customer service skills.

• Strong attention to detail and accuracy. 

• Effective communication skills, both verbal and written. 

• Ability to maintain strict confidentiality. 

• Self-motivated, flexible, and adaptable to a fast-paced, ambiguous environment. 

• Additional Experience: 

• 5+ years of experience working in DAM managing asset life cycles. Experience in Orange Logic is preferred. 

• Proven track record of executing technical product roadmaps, scoping deliverables, and leading external vendors and engineering teams.

• Experience with Adobe Creative Suite. 

• Experience in reporting and making data-driven recommendations for better ways of working.

You belong in our global community

Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.