Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
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AI Summary
Monitor and action escalated tickets from the AI agent system while completing task requests on behalf of customers. Communicate with vendors and service providers via email, phone, or the platform to ensure tasks are completed.
• Monitor and action escalated tickets from the company's AI agent system.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.
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