Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
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AI Summary
The specialist will monitor and action escalated tickets from an AI agent system and complete task requests on behalf of customers. They will also perform personal assistant-type tasks and coordinate with vendors via email or phone.
• Monitor and action escalated tickets from the company's AI agent system.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.
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