Customer Service Specialist for a Software Company in the US (Home Based Full Time)
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AI Summary
The role involves handling inbound calls and recording details in a CRM system. Additionally, the specialist will follow up with leads via text and email and perform general administrative tasks.
• Handle inbound calls and accurately record call details in the CRM system
• Respond to and follow up with leads via text and email through the dealership platform
• Perform general administrative and customer support tasks as needed
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