Customer Service Representative - Remote Work

Our team is growing, and we are hiring individuals who are reliable, professional, and comfortable working from home. Position Summary This role focuses on supporting people who have requested information about benefit programs. You will help organize appointments, provide basic guidance, answer general questions, and make sure each person receives clear follow-up. What You'll Be Doing Most of the work is completed by phone, email, video, and online systems. You will contact interested individuals, confirm appointment details, explain what to expect, update records, and assist with simple digital forms. Main Duties Manage follow-ups with interested individuals Set and confirm virtual meetings Provide clear instructions and general information Respond to questions in a professional manner Help keep online files and records updated Send appointment reminders and follow-up messages Participate in team training and remote meetings What You Can Expect Work from home Flexible schedule options Step-by-step training No cold calling Weekly pay structure Ongoing support Room for advancement Supportive team environment Long-term career opportunity Best Fit This position is ideal for someone who is organized, friendly, dependable, and comfortable communicating with people. Basic computer skills are needed, and experience in customer service, office support, scheduling, or phone work is helpful but not required.