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AI Summary
Job Brief:
We are looking for a dedicated and customer-focused Customer Service Agent to provide remote support from within Hungary. The selected candidate will assist customers by handling inquiries, resolving concerns, and ensuring a positive service experience. This role requires strong communication skills, professionalism, and the ability to work independently in a remote environment.
Applicants must currently reside in Hungary.
Responsibilities:
Respond to customer inquiries via phone, email, or chat
Provide accurate information about products and services
Resolve customer issues in a timely and professional manner
Maintain records of customer interactions in internal systems
Follow company policies and service standards
Escalate complex cases when necessary
Meet quality and performance targets
Skills Required:
Good communication skills in English
Additional language skills are an advantage
Basic computer knowledge and ability to use online tools
Strong problem-solving and interpersonal skills
Ability to work independently from home
Reliable internet connection
Must be a current resident of Hungary
What We Offer:
Competitive salary based on experience
Remote work opportunity within Hungary
Training and onboarding support
Stable and professional work environment
Opportunities for career growth
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