Customer Experience Travel Advisor

About the Opportunity

We are seeking enthusiastic, service-focused individuals who enjoy helping people make confident vacation decisions. As a Customer Experience Travel Advisor, you will assist clients from their initial inquiry through the planning and reservation process, helping ensure their experience is organized, personalized, and easy to navigate.

This remote opportunity welcomes candidates from customer service, hospitality, sales, administrative, or other professional backgrounds. No previous travel-industry experience is required. Training, supplier education, and ongoing resources are provided.

What You'll Do

• Learn about each client's destination interests, vacation style, preferred dates, and budget considerations
• Explore resorts, hotels, cruises, vacation packages, transportation, tours, excursions, and activities
• Research and compare options that meet individual traveler needs
• Present relevant vacation choices and answer planning-related questions
• Help coordinate accommodations, transportation, experiences, and other requested services
• Work with approved supplier platforms and reservation resources
• Organize confirmations, itinerary details, schedules, and applicable travel documentation
• Keep clients informed about reservation progress, important dates, and next steps
• Follow up on outstanding information or decisions needed to finalize arrangements
• Assist with routine modifications, cancellations, and special requests
• Review traveler names, dates, and reservation information for accuracy
• Maintain organized client records and communication notes
• Build destination and product knowledge through ongoing supplier education

What This Opportunity Provides

• Fully remote opportunity within approved regions
• Flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• No previous professional travel experience required
• Continued team guidance and support
• Supplier and destination education
• Opportunities to strengthen client service, research, and planning skills
• Professional development and growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

What We're Looking For

• Strong written and verbal communication abilities
• Friendly and professional approach to client service
• Effective listening and relationship-building skills
• Strong organization and careful attention to detail
• Ability to balance multiple clients, deadlines, and planning responsibilities
• Comfortable researching information and evaluating different options
• Willingness to learn online reservation platforms and digital tools
• Resourceful and adaptable when plans or availability change
• Dependable follow-through and effective time management
• Self-directed and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region