CRM & Donor Database Coordinator Remote
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AI Summary
Manage and maintain the Virtuous CRM database to ensure data integrity and support fundraising efforts. Provide reporting, segmentation, and technical support for marketing and partner engagement teams.
CRM & Donor Database Coordinator
This is more than a database role - it's a ministry. As our CRM & Donor Data Coordinator, you will steward the data that fuels life-changing impact. Every record represents a child, a family, a donor, or a story of transformation. Your work behind the scenes helps ensure that resources are used effectively, supporters are cared for well, and our mission continues to grow.
What You'll Do:
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Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy
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Ensure data integrity so that every decision reflects truth and stewardship
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Regularly audit and clean data to support strong ministry outcomes
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Manage integrations between Virtuous and HubSpot
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Equip our team with accurate lists, segmentation, and reporting for outreach and fundraising
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Prospect research and reliable prospect briefs
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Maintain marketing contact records and ensure compliance with communication preferences
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Assist with tracking campaign engagement metrics and reporting
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Be the Virtuous subject matter expert and resource for the marketing and partner engagement teams
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Generate donor reports and lists for fundraising campaigns and donor stewardship
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Assist in maintaining CRM system configuration, fields, and workflows
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Troubleshoot basic system issues and serve as point of contact for database-related questions
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Document database procedures and best practices
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Support ongoing improvements to database processes and integrations
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Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy
Qualifications:
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Personal commitment to Christian faith and alignments with the mission, vision, and values of 4KIDS
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Associate's degree or equivalent experience required. Bachelor's degree preferred
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Nonprofit or donor database experience preferred
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2+ years of experience working with CRM or donor database systems
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Experience with Virtuous, HubSpot, or similar platforms preferred
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Strong Excel or spreadsheet skills
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Excellent organizational and communication skills
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Demonstrated expertise in managing data imports, segmentation, and reporting
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Strong attention to detail and commitment to data accuracy
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Competency in analytical thinking, systems management, cross-team collaboration, and process improvement
Why Work at 4KIDS:
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Excellent benefit package (medical/dental/life/disability insurance and retirement plan with match provided)
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Certified Best Christian Workplace for 9 years in a row
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Excellent vacation and holiday benefits
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Great staff culture
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Amazing workplace environment
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Fulfilling career providing Hope, Homes and Healing to children in crisis
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