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Primary responsibilities will be to conduct credit analysis and serviceability assessments for a high-volume mortgage broking practice, supporting the broker in identifying suitable lending options across multiple lenders. You will research credit policies, prepare loan submissions, and manage files from application through to settlement.
Key Responsibilities
- Conduct serviceability calculations across multiple lenders based on client briefs
- Research lender credit policies and identify viable loan options for each scenario
- Liaise with BDMs to clarify policy positions and product suitability
- Prepare and submit loan applications through compliance and AOL
- Manage file progress from submission through to settlement, including follow-ups on conditions and valuations
- Maintain and update sales tracker and client records
- Support post-settlement administration as required
Requirements
- Previous experience in an Australian mortgage broking support or credit analysis role
- Strong understanding of lender credit policies, serviceability tools, and lending guidelines
- Ability to work independently and manage multiple files simultaneously
- Strong attention to detail and ability to work under pressure
- Excellent written and verbal communication skills
- Proficiency in using CRM systems, Microsoft Office, and Google Workspace
- Familiarity with ACR requirements and broker compliance frameworks
- Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)
Nice to Have
- MyCRM and other LMG aggregator tools are highly regarded.
Benefits
- Full-time, work-from-home
- Long-term, stable opportunity with room for growth
- Professional, supportive team environment
- Training and ongoing support provided
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