Correspondence Team Lead

The Correspondence Team Lead is responsible for monitoring and tracking all processes pertaining to the Correspondence Team. The Team Lead runs queries and maintains reports, as well as trains new employees and keeps up with the correspondence training material. This role may assist the supervisor with additional projects/tasks.

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 

• Creates and maintains reports in worksheets and formulas in Excel
• Runs queries to collate data
• Merges documents from different operating sources, utilizing Microsoft Word Mail Merge
• Compiles specific supporting documents to send with correspondence
• Monitors and tracks completion of all processes
• Responsible for training all new analysts
• Responsible for keeping training material up to date
• Tracks analyst errors and creates coaching measures
• Additional duties as assigned

KNOWLEDGE & SKILLS:

• Knowledge of HIPAA regulations
• Exceptional attention to detail
• Excellent organizational skills
• Effective verbal and written communication skills
• Demonstrated leadership, problem solving, and analytical skills
• Ability to think and work independently, while working in an overall team environment
• Ability to work in a fast paced/production environment
• Working knowledge of Microsoft Office; especially Excel filtering, formulas & Pivot Tables

EDUCATION & EXPERIENCE:

• High school diploma or equivalent

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $15.26 - $23.28 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About CERIS:

CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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