Copilot Security Architect (Secure AI)- Advisory Role

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Job Description

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
 

Key Responsibilities

• Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.
• Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.
• Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.
• Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry
• Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.
• Review identity and access management for Copilot Workloads—MFA, Conditional Access, privileged identity controls, and just-in-time elevation.
• Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.
• Present findings and next steps to IT Management stakeholders with clear business and compliance implications.

Required Qualifications

• 5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.
• Proven experience advising enterprise customers on secure adoption of M365 & Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).
• Hands-on knowledge of security, governance & management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration
• Working hands-on knowledge of security, governance & management on Microsoft Entra, Defender for Cloud Apps, Azure Policy
• Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.
• Excellent written and verbal communication skills, capable of simplifying complex security & governance topics.

Preferred experience

• Previous consulting or customer-facing experience at a major Microsoft partner.
• Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.
• Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.
• Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.
• Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments
• Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).
• Prior experience with response plans for AI misuse
• Understanding of ISO/IEC 42001

Preferred Certifications

• Microsoft Certified: Cybersecurity Architect Expert (SC-100)
• Microsoft Certified: Information Protection Administrator (SC-401)
• Microsoft Certified: Azure Security Engineer Associate (AZ-500)
• Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent

Upskilling:

• Data labeling, DLP and deeper Purview/Fabric

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