Conversion & Analytics Manager

 Posted 3 months ago
     
 $95000 - $110K per year
  
5-10 years experience
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AI Summary

This senior individual contributor and people manager role is responsible for owning the Business Intelligence (BI) practice end-to-end, leading a team of 2-4 employees and contractors in managing conversion tracking infrastructure across numerous client accounts. Key duties include owning the conversion tracking strategy, architecting data pipelines, designing GA4/GTM configurations, overseeing offline tracking integrations, and building client-facing dashboards.

About the role
This is a senior individual contributor and people manager role responsible for the measurement infrastructure that powers performance across 100+ client accounts. The ideal candidate combines deep technical expertise in conversion tracking and data engineering with the strategic instincts to prioritize high-impact work in a fast-moving agency environment. You will own the BI practice end-to-end — from tag implementation and data architecture to client reporting and team development.


What you'll do

  • Lead and manage a team of 2–4 employees and contractors, including remote and international resources, providing direction, quality oversight, and professional development
  • Own online and offline conversion tracking strategy and implementation across Google Ads, Meta, LinkedIn, Microsoft Ads, and other paid channels
  • Architect and maintain data pipelines and reporting infrastructure to support client measurement needs at scale
  • Design and manage GA4 configurations, GTM containers, and tagging frameworks across a diverse client portfolio
  • Oversee offline conversion tracking integrations, including CRM-to-ad-platform data flows via tools like HubSpot and Zapier
  • Build and maintain client-facing dashboards and performance reports in Looker Studio and BigQuery
  • Serve as the internal subject matter expert on measurement best practices, consent frameworks, and attribution methodology
  • Collaborate with account management and paid media teams to scope, prioritize, and deliver BI projects across competing client demands
  • Evaluate and implement AI-assisted automation to improve operational efficiency and reduce manual effort across the team
  • Define and document processes, SOPs, and quality standards for the BI function
  • Track and manage tracking support deliverables and timelines to ensure excellent client experience centered around BI initiatives


Knowledge & Critical Skills/Experience

  • Conversion tracking — end-to-end implementation and QA across major ad platforms (Google, Meta, Microsoft, LinkedIn)
  • Offline conversion tracking — CSV uploads, API-based data ingestion, CRM-to-platform pipelines
  • Google Tag Manager — container management, custom triggers/variables, consent mode
  • GA4 — event schema design, data stream configuration, debugging
  • HubSpot — CRM integration, lead tracking, and ad platform sync
  • Zapier and equivalent workflow automation tools
  • Looker Studio — dashboard creation and data source management
  • BigQuery — working familiarity with querying and data organization for reporting
  • Project management — ability to triage and execute across multiple high-priority workstreams simultaneously
  • Team leadership — experience managing full-time employees and contractors across time zones

Bonus Qualifications

  • Intermediate to advanced SQL (CTEs, window functions, aggregation)
  • Experience with AI automation tools (n8n, Make, or similar)
  • Familiarity with API-based ad platform integrations
  • Prior experience in a digital or paid media agency setting

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