Continuous Improvement Business Partner

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Work Schedule Description (e.g. M-F 8am to 5pm)

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Hiring Manager : Full Name: First Last

Overview

Navitus Health Solutions is seeking a Continuous Improvement (CI) Business Partner to join our team!

The Continuous Improvement (CI) Business Partner is a key driver of process excellence across the organization. This role manages strategic initiatives using proven methodologies to deliver measurable, sustainable results aligned with organizational goals. Acting as a project leader, mentor, and coach, the CI Business Partner will foster a culture of continuous improvement and empower teams at all levels to achieve operational excellence.

Is this you? Find out more below!  

Responsibilities

How do I make an impact on my team?   

• Facilitate and lead multiple projects for process improvement, process design, and Robotic Process Automation (RPA) simultaneously.
• Apply Lean Six Sigma principles and tools such as value stream mapping, 5S, statistical analysis, control charts, poke yoke, visual controls, and DMAIC.
• Serve as CI Business Relationship Manager to assigned business area(s), collaborating with senior leadership to prioritize initiatives based on strategic objectives. 
• Analyze and baseline current-state processes to identify and implement optimal solutions. 
• Define project scope, objectives, timelines, and success metrics in partnership with business owners.
• Manage multiple initiatives simultaneously while maintaining high-quality outcomes.
• Build strong stakeholder relationships and navigate challenges effectively.
• Develop project plans, lead teams through improvement cycles, and ensure milestones are met.
• Promote awareness and adoption CI methodologies across the enterprise.
• Support training and coaching for employees at all levels of the organization.
• Document and maintain guidelines and best practices for consistency across CI functions.
• Other duties as assigned.

Qualifications

What our team expects from you?  

• Bachelor’s degree or equivalent work experience in Process Improvement or a related field is required. 
• Black belt certification in Lean Six Sigma methodology required. 
• Change Management certification preferred.
• 5+ years’ experience in continuous improvement, process improvement, project management, or related experience, with a track record of measurable results is required.
• Strong project management experience required, including business case development and implementation planning. 
• Extensive experience required with core software applications, including Microsoft Word, Excel, Visio, PowerPoint.
• Knowledge around the PBM industry is preferred.
• Healthcare industry practices and HIPAA knowledge preferred.
• Familiarity with change management philosophies and practices preferred.
• Participate in, adhere to, and support compliance program objectives 
• The ability to consistently interact cooperatively and respectfully with other employees 

What can you expect from Navitus? 

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750! 

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