Content Specialist, Adult Learning
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AI Summary
Our mission is to open the door to the life-changing impact of education. We build market-leading, online college credit and test-preparation solutions that help working adults earn their degrees, advance their careers, and achieve economic mobility. Recognized by Fast Company and GSV 150 as one of the world’s most innovative education companies, we are also at the forefront of AI-first learning, combining artificial intelligence with the latest learning science to improve access and outcomes at scale.
Our product is our impact. Through our Keys to College and Keys to the Classroom initiatives, we have saved students over $700 million in tuition and enabled hundreds of thousands of learners to pursue and succeed in careers across nursing, teaching, counseling, business, and other high-demand fields. We are deeply focused on measurable outcomes and building products that create meaningful, lasting change in people’s lives.
Coordinate projects and contractor teams to support the development of high-quality, scalable learning content across instructional products such as college courses and test preparation materials. This role manages processes and workflows populated by SMEs and content freelancers, applies learning science best practices, and leverages AI-powered workflows to improve content quality, consistency, and production efficiency.
- Support the development of curriculum, test prep, and instructional materials
- Onboard, coordinate, and support a distributed team of SMEs and content developers
- Apply learning science principles and learning design best practices to ensure development of learner-centered content
- Build and maintain scalable, high-quality content development workflows using AI and other tools
- Provide clear, ongoing feedback, troubleshooting, and guidance to freelancers and contributors
- Continuously improve content development processes through experimentation and innovation and AI usage
- Monitor and proactively communicate progress, risks, and resource needs to team leadership
- Conduct research to formulate and propose evidence-based solutions
- Develop, document, and maintain best practices for content creation and review
What You'll Bring to the Role:
- 2–3 years of experience in curriculum development, instructional design, test prep content, or ed tech content management
- Demonstrated success using AI-powered tools or automation to support content development
- Experience implementing learning science and instructional design principles in content creation for learners
- Experience working in ed tech or digital learning environments
- Fluent English language skills
- Comfortable working PST business hours
- (Optional preferred qualification)
- Experience working with globally distributed teams
- Experience with independent and collaborative decision-making processes
- Inc. Best Place to Work
- Fortune Great Places to Work – Best Workplaces in the Bay Area
- Golden Bridge Awards – Gold Winner, Corporate Social Responsibility
- San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work
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