Content Producer

• Full Time, Permanent Role
• Location: Flexible State Location with Work from Home!
• Salary $105,000 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need

Bring stories of hope, resilience and impact to life

Every day across Mission Australia, incredible things happen.

A young person finds stable housing. A family gets the support they need to rebuild their lives. A community comes together to create lasting change.

We're looking for a skilled Content Producer who can uncover these stories, build trusted relationships with the people behind them, and transform them into engaging content that inspires audiences and reflects our purpose.

This is a hands-on role for a curious storyteller who loves connecting with people, identifying compelling stories and producing content across written, digital and video formats.

You'll spend time working with teams across the organisation, developing story ideas, interviewing participants and staff, capturing content in the field, and producing assets that bring Mission Australia's impact to life.

Find out more about us and our purpose.

About the role

As our Content Producer, you'll be responsible for finding, developing and delivering high-quality content that showcases the impact of Mission Australia's work.

You'll work across programs, services and teams to identify stories and emerging opportunities, then create content for use across social media, web, fundraising, advocacy, internal communications and corporate communications channels.

You will also coordinate photographers, videographers, freelancers and creative agencies to deliver larger content projects and campaigns.

Your key responsibilities will be to:

• Identify compelling stories across Mission Australia's programs, services and communities
• Build strong relationships with frontline teams, participants and stakeholders
• Conduct interviews and develop human-centred stories that are engaging, accurate and respectful
• Write and/or review content for web, social media, campaigns, publications, fundraising and corporate communications
• Capture video and photography content in the field using mobile and other content creation tools
• Create quick-turnaround video and social media assets
• Develop content briefs, interview guides and story concepts
• Manage content projects from concept through to completion
• Brief and coordinate photographers, videographers, freelancers and creative agencies
• Repurpose content across multiple channels to maximise reach and impact
• Ensure all content aligns with Mission Australia's brand, values and storytelling standards
• Lead the organisation-wide content strategy and planning approach, ensuring content aligns with organisational priorities and audience needs.
• Shape and steward the Mission Australia brand story, maintaining a consistent narrative, tone of voice and brand experience across channels.
• Manage content priorities and stakeholder requests, providing expert guidance on content, storytelling, brand and channel suitability.
• Develop and embed content frameworks, standards and best-practice tools that strengthen content capability and consistency across the organisation.

About you

You're naturally curious and know how to spot a story others might miss. You enjoy talking

to people, asking thoughtful questions and finding the human moments that bring a story to

life. You are equally comfortable interviewing a participant, filming content on location,

writing a case study, or briefing an agency to produce a polished video asset.

You'll bring:

• Demonstrated experience in content production, journalism, communications, storytelling or a similar role
• Exceptional writing, editing and interviewing skills
• Experience developing human-centred stories for a range of audiences and channels
• Experience creating content across digital, social, video and print formats
• Experience capturing and editing short-form video content
• Strong project management skills and the ability to manage multiple priorities simultaneously
• Experience briefing and managing external creatives, freelancers or agencies
• Excellent relationship-building and stakeholder engagement skills
• A keen eye for identifying stories and opportunities that resonate with audiences

Highly regarded:

• Experience working in the not-for-profit, community services, health, education or social impact sectors
• Experience interviewing vulnerable people or communities using trauma-informed approaches
• Photography and video production experience
• Experience using tools such as CapCut, Adobe Premiere Pro, Canva or similar content creation platforms

Requirements for success

• Tertiary qualification in Communications, Marketing, Media or a related discipline, or equivalent relevant experience.
• Demonstrated experience in content or communications, creating and delivering high-quality content across multiple channels.
• Exceptional writing, editing and storytelling skills, with the ability to translate complex information and organisational priorities into clear, engaging content.
• Strong understanding of digital content best practice across websites, social media, email, video and emerging channels.
• Experience applying brand, tone of voice, accessibility and style guidelines to create consistent, audience-focused communications.
• Ability to build trusted relationships and confidently advise and influence stakeholders on content and storytelling priorities.
• Strong planning and organisational skills, with the ability to manage competing priorities, contributors and deadlines while maintaining a high standard of quality.
• Ability to use audience insights, performance data and market trends to inform content decisions and continuously improve engagement and effectiveness.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you