Content Designer, Digital

I. Job Summary

The Digital Content Designer works cross-functionally with Product Owners, UX/UI Designers and Front-End Engineers to implement modern experiences that delight customers on WM.com and other digital channels that receive millions of visits per month. The role crafts content for WM.com, the new My WM mobile app and additional digital properties to meet customer acquisition and retention objectives across WM's key lines of business. 

II. Essential Duties and Responsibilities
 

• Works with stakeholders from market areas and various corporate functions to conceptualize and implement new pages on WM.com, including visual direction and content strategy
• Collaborates with brand team to ensure visual and content standards are consistently upheld on WM.com
• Participates in daily stand-ups and grooming sessions with technical teams to discuss the implementation of new features and functionality on WM.com
• Reviews and approves content provided by content analysts and outside agencies to ensure relevance, clarity and accuracy
• Plans research initiatives in collaboration with the User Experience team to ensure customer needs are consistently met through WM.com content
• Ensures WM.com content is optimized for maximum SEO value in collaboration with Digital Marketing team
• Optimizes site performance and technical architecture in collaboration with design and development teams; finding ways to improve content taxonomy and regularly documenting new processes and procedures related to content optimization

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree (accredited) in Communications, Marketing, Writing or similar area of study, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 5 years relevant work experience (in addition to education requirements)

B. Preferred Qualifications 


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

 

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
 

Pay: The expected base pay range for this position across the U.S. is $___ - $___. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.