Content Analyst - US Only

JOB SUMMARY

Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Content Analyst in the US.  You will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. You will also be responsible for resolving issues and escalations regarding media type, media delivery, missing media. 

 ESSENTIAL JOB RESPONSIBILITES 

• Load invoices per client requirements
• Work with invoice acquisition tool to move invoice feeds from test to production
• Manage and triage client and vendor communications during the onboarding process
• Set up client communication
• Establish electronic data feeds
• Help build the customers Mobile inventory 
• Help build the customers inventory of Voice and Data circuits 

 EDUCATION/SPECIAL LICENSES OR CERTIFICATION

• Bachelor’s degree and/or related experience preferred.  

 EXPERIENCE

• Experience in the following fields is a plus:  expense management, payroll, bookkeeping, accounting, mobility 

 SKILLS

• Excellent customer service skills
• Attention to detail
• Agility to fast paced environment
• Ability to prioritize and manage multiple responsibilities
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficiency with Microsoft Outlook
• Intermediate Excel skills required 

COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• High emotional intelligence and critical/forward thinking
• Action oriented, results driven, and ensures accountability
• Customer Focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

The hourly wage range for this role is $20-$22 an hour. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location. 

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.