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Newspring Services

Contact Center | Setor Cafés | Fins de Semana | Teletrabalho

Posted 12 hours ago
0-2 years experience
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AI Summary

The assistant will handle customer calls, clarify doubts, and manage equipment diagnostics. Additionally, they will track online orders and effectively resolve customer complaints.

Estamos a recrutar: Assistente para Linha de Apoio ao Cliente no Setor dos Cafés, Fins de Semana em Regime de Teletrabalho.

Funções:
- Atendimento de chamadas e esclarecimento de dúvidas do cliente;
- Realização e gestão do diagnóstico sobre equipamentos;
- Informação e acompanhamento de encomendas online;
- Gestão eficaz de reclamações.

Requisitos:
- Habilitações mínimas 12º ano de escolaridade;
- Background em Contact Center (preferencial);
- Domínio informático;
- Excelente capacidade de comunicação;
- Capacidade de resistência ao stress e multitasking;
- Adaptabilidade;
- Espaço e ferramentas para a realização de teletrabalho;

Oferta:
- Formação abrangente e remunerada de preparação para as funções, com pacote remuneratório associado;
- Contrato de trabalho;
- Integrar uma empresa inclusiva e em franco crescimento;
- Uma carreira estimulante com espaço para crescimento pessoal e profissional.

Horário:

- Part-Time 10h semanais;
- Sábado, Domingo e Feriados, entre as 08h00 às 19h00;

Localização:
- Regime Remoto.

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