Consulting Program Director

Frontier Transformation Leadership

• Own end-to-end accountability for complex AI transformation programs, from vision and prioritization through implementation, adoption, and scale.
• Align technology investments to measurable customer business outcomes.
• Advise customer executives and transformation leaders on priorities, investment choices, delivery tradeoffs, and the organizational changes required to achieve business outcomes.
• Drive adoption, organizational readiness, value measurement, and realization of agreed business outcomes throughout the engagement lifecycle.
• Convert the customer’s transformation vision into a sequenced roadmap that prioritizes the highest-value opportunities, establishes implementation and adoption milestones, and defines how successful solutions will scale. 

End-to-End Program Delivery

• Turn complex business objectives into an integrated program with clear workstreams, accountable owners, milestones, and success measures.
• Lead program planning, mobilization, execution, and delivery quality across multidisciplinary teams, with governance, executive reviews, and decision frameworks that maintain clarity, accountability, and momentum.
• Anticipate risks and dependencies, escalate early, and lead recovery when scope, quality, milestones, or outcomes are at risk.
• Navigate ambiguity and changing priorities without losing control of scope, quality, or outcomes. 

AI-First Leadership

• Champion AI-first ways of working that accelerate customer value while maintaining appropriate security, governance, quality, and human oversight.
• Help customers identify, prioritize, and accelerate high-value AI use cases.
• Leverage AI capabilities to improve delivery predictability, productivity, governance, and business outcomes.
• Lead programs involving Copilot, Azure AI, Data & Analytics, Fabric, Security, and emerging Microsoft technologies. 

Executive Trust and Cross-Functional Leadership

• Build trusted relationships with customer executives, Microsoft leaders, and partners.
• Lead steering committees with a transparent view of program health, financial performance, risks, dependencies, and outcomes.
• Represent the customer within Microsoft and Microsoft with the customer.
• Mobilize architects, engineers, consultants, customer success, industry advisors, account teams, and partners across global, onshore, and offshore workstreams.
• Align subcontractors and resource plans, unblock dependencies, and resolve escalations across organizational boundaries. 

Business and Commercial Leadership 

• Own delivery financials and commercial performance, including contractual commitments, resource plans, milestones, forecasting, margin, commercial risk, and change control. 
• Partner with account teams to identify expansion opportunities and accelerate business value realization.
• Support strategic account planning and long-term customer success.
• Ensure programs deliver measurable impact that supports customer objectives and Microsoft's growth priorities. 

Required Qualifications

• Bachelor's Degree in related field AND 7+ years’ experience in consulting leading large-scale enterprise transformation programs
  • OR equivalent experience. 

Preferred Qualifications

• Experience managing complex, cross-functional initiatives involving business, technical, and executive stakeholders.
• Strong executive communication and stakeholder engagement skills, with experience delivering AI-powered business transformation initiatives.
• Demonstrated experience managing program financials, risk, governance, and delivery outcomes.
• Experience leading teams and influencing across matrixed organizations.
• Experience with large global systems integrators (GSIs), Big Four firms, and the professional services industry.
• Experience shaping and delivering large-scale enterprise transformation programs with $20M+ in total program value or comparable complexity, including responsibility for scope, commercial structure, governance, and outcomes.
• 8+ years financial management experience.
• Experience in large independent software vendor (ISV), platform-centric, or hyperscaler technology environments.
• Experience creating and managing intellectual property (IP).