Community Programs Manager

 Posted 3 hours ago
     
2-5 years experience
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AI Summary

Own and scale community programs, including advocacy, ambassador, and certification tracks for Cast AI and Kimchi. Manage end-to-end execution of third-party conferences, regional meetups, and customer experience initiatives globally.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

You'll own the programs that turn our community into a real movement. We run two products under one roof: Cast AI for cloud-native infrastructure, and Kimchi, our agentic AI coding product. Both have growing communities, and both need someone who can support programs that scale, run effective events, and make practitioners feel recognized and connected.

This is a hands-on operations role. You'll help design programs, build relationships with community members, handle logistics, manage budgets, and coordinate across regions.

You'll report into the Ecosystem Growth team, working closely with Community, DevRel, Demand Gen, and the wider growth function.

Requirements:

  • 3 to 5 years in a community, DevRel, Event, or field marketing role. 
  • Hands-on experience organizing trade shows, conferences, or community events, including booth management, vendor coordination, and on-site execution.
  • Experience running community programs such as advocacy, ambassador, or certification. Strong project management skills and the ability to run multiple events and programs at once. Comfortable working with vendors, negotiating contracts, and managing logistics across regions.
  • Excellent communication and relationship-building skills. 
  • A self-starter who thrives on ownership and works well in a distributed, fast-moving team.

Huge bonus: 

  • Experience in Agentic AI or Cloud-Native industries. 
  • AI-Native approach: building workflows, automations, and using agentic tooling in their work daily. 

Responsibilities:

  • Community advocacy and recognition. Supporting and driving programs that celebrate the practitioners who show up for our community, and keep them engaged over time.
  • Ambassador and certification. The path for community members to go deeper with us through content, advocacy, and certification, across both internal and external tracks.
  • Community events. Our presence at third-party conferences and community events like KCD, DevOpsDays, SREcon, CloudNativeCon, and similar, end-to-end.
  • Regional meetups and socials. Community meetups and social events across EMEA, APAC, AMER, and LATAM, in a repeatable format that keeps our key cities' calendars full.
  • Community Experience & Customer swag. A program that gets the right thing to customers at the right moment in their journey.
  • New programs as we grow. As Kimchi scales, you'll help launch new community programs for it. Expect this to expand, and expect to shape it.

What’s in it for you?

  • Competitive salary.
  • Enjoy a flexible, remote-first global environment.
  • Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
  • Equity options.
  • Spend 10% of your work time on personal projects or self-improvement. 
  • Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
  • Team-building budget and company events to connect with your colleagues.
  • Equipment budget to ensure you have everything you need.
  • Extra days off to help maintain a healthy work-life balance.

Hiring process

  • Screening call 
  • Hiring Manager interview
  • 1-2 additional interviews based on the role
  • Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
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