College Intern - Summer 2027 - End User Computing

Job Description:

Summary:

The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. Through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs.

• This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week).
• Interns may reside in either a technical or non-technical area.
• Development workshops are provided to help with the transition from school to the corporate environment.
• Housing is not provided as part of our program.

Essential Accountabilities:

• Specific duties will vary by assignment; specific divisional callouts are listed below.

• The intern will be assigned day-to-day responsibilities within the End User Computing team, supporting the deployment, maintenance, and lifecycle management of enterprise software and devices. The primary objective of this internship is to provide hands-on experience with software packaging, application deployment, operating system management, and modern device management technologies while contributing to ongoing team initiatives and projects.

• The intern will work closely with senior engineers to learn and assist with the creation, testing, troubleshooting, and deployment of software packages utilizing various installation technologies, including MSI, MSIX, EXE, and vendor-specific installers. Responsibilities will include validating silent installation parameters, create installation and uninstall commands, generating deployment logs, documenting package requirements, and troubleshooting application installation issues in enterprise environments.

• A significant portion of the internship will focus on Microsoft Endpoint Configuration Manager (MECM/SCCM). The intern will gain experience creating and managing device collections, building and configuring software applications, distributing content to distribution points, monitoring deployments, and assisting with application lifecycle management. The intern will also participate in testing and validation activities to ensure successful software deployments across the enterprise.

• The internship will also provide exposure to patch and vulnerability management processes. The intern will assist with Microsoft operating system updates, third-party application patching, and Dell BIOS and driver update deployments. Responsibilities may include reviewing vendor release notes, testing updates in non-production environments, monitoring deployment compliance, analyzing deployment results, and helping document remediation actions for failed installations.

• In addition, the intern will be introduced to Microsoft Intune and modern endpoint management practices. The intern will learn how applications, configuration profiles, compliance policies, and updates are deployed through Intune. They will assist with packaging and publishing applications, monitoring deployment status, and supporting co-management initiatives between MECM and Intune.

  Project work throughout the summer will be aligned with the team's strategy of improving endpoint security, software deployment efficiency, patch compliance, and modern device management capabilities. Potential projects may include application packaging standardization, patch compliance reporting, deployment automation, software inventory analysis, Intune application deployment optimization, and endpoint management process documentation.

• Works with a mentor and supports key strategic projects.
• Completes work assignments based on business needs, departmental priorities, and individual qualifications.
• Performs a mix of technical and/or non-technical tasks that will cover a broad range of business-related projects.
• Creates and delivers presentations at completion of internship.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintain confidentiality and protection of member privacy in accordance with the company policies.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Minimum Qualifications:

• Desired Majors/Degree Programs Include: Computing Sciences & Information Technology (i.e. Computer Science, Software Engineering, IT Networking, Cybersecurity, etc.) or similar program(s)
• Preferred (but not required) experience with: Windows 11 Operation System (administration or power user experience), PowerShell Scripting. The ideal intern will have a strong interest in endpoint management, systems administration, software deployment technologies, and automation. While the intern will be expected to learn from experienced team members, we also value fresh perspectives and new ideas. We encourage the intern to share innovative approaches, emerging technologies, and best practices that can contribute to continuous improvement within the team and organization.
• High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences and interface with staff at all levels of the company.
• Ability to multitask in a fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.
• Ability to work well in a team establishing good working relationships with peers.
• Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
• Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
• Commitment to continuous improvement of skills and team functioning.
• Self-motivated and able to work independently, as well as on intra- and inter- departmental teams as needed.
• Experience with Microsoft Office Suite.
• Experience using a desktop computer in a professional environment.

Physical Requirements:

• Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
• Ability to travel across the Health Plan service region for meetings and/or training courses as needed.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Level I - Minimum $18.00 - Maximum $20.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

Compensation Range(s):

Level I - Minimum $18.00 - Maximum $20.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. 

Please note: There may be opportunities for remote work on all jobs posted by the LBS Recruitment team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.