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Hilton Grand Vacations

Collector II - Bilingual (Japanese Speaker Only)

Posted 3 months ago
0-2 years experience
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AI Summary

The Collector II is responsible for managing past due mortgage and maintenance accounts through phone and mail communications. They must ensure all collection activities comply with state and federal regulations while assisting owners with contract terms.

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

And more!

The Collector II will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail.

The position will emphasize the handling/collecting calls, while following all State and Federal Laws, assist owners with a general understanding of the terms and conditions related to their ownership and contracts, and perform all collection activity in accordance with company and Federal regulations.

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