Collections Senior Supervisor - CarepathRx - Remote

We are seeking a dedicated Collections Senior Supervisor for our Revenue Cycle Team.

What you’ll do to make a difference:

• Manage assigned book of business to ensure that goals are achieved

• Plan and organize departmental resources: people, equipment, and supplies

• Develop consistent processes and establish performance standards

• Assist with hiring, training, and developing staff while identifying opportunities to enhance their knowledge

• Ensure that departmental productivity, compliance, and quality standards are met

• Audit staff performance as needed

• Identify problems, define alternatives, and recommend solutions for process improvements

• Review and update policies and procedures as needed

• Openly and consistently communicate with other departments, payers, and vendors

• Other duties as assigned

What you’ll need to be successful:

• High school diploma or GED required, bachelor’s degree preferred

• 3+ years of leadership experience

• 3+ years of healthcare billing, collections and/or patient business services management

• Home Infusion experience is required for this role

• Strong leadership skills with an ability to effectively manage staff

• Ability to work independently and in a team environment

• Knowledge of healthcare changes and third-party payer regulations

• Strong organizational, time management and interpersonal skills

• Ability to maintain confidentiality with all assignments

• Excellent analytical and problem-solving skills

• Ability to professionally interact, develop and manage relationships with a multiple levels and departments

• Excellent written and verbal communication

• Knowledge of CPR + preferred

• Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred

• Proficiency in the Microsoft Suite

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 62,400 - 104,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.