Collections Agent - Mid Balance

 Posted a month ago
     
2-5 years experience
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AI Summary

The agent is responsible for making a minimum of 80 daily calls to negotiate full payments or secure payment arrangements from debtors. They must work with Client Support Representatives to resolve disputes and meet monthly activity and fee quotas.
Altus Commercial Receivables is America’s #1 B2B commercial collections firm, specializing in global accounts receivable management and debt recovery. With over 30 years of experience, Altus combines cutting-edge technology platform built on Salesforce—with a vast international network of certified professionals. Headquartered in New Orleans, Altus serves clients across 66 countries, helping businesses streamline their credit-to-cash cycle with unmatched security, compliance, and performance.

Altus is seeking a Remote Mid-Balance Collector as we continue to grow our team!  

Job Responsibilities:  

  • Minimum of 80 outbound/inbound calls 
  • Negotiate payment in full or secure a payment arrangement 
  • Create a sense of urgency on non-paying debtors 
  • Work closely with Client Support Representative to resolve disputes 
  • Meet/exceed monthly phone, activity & fee quota’s 

Job Requirements:  

  • Prior Collections experience is a MUST
  • Attention to detail and accuracy
  • Ability to multi-task
  • Aptitude for technology
  • Skilled in Negotiations
  • Articulate communication skills both verbally and in writing
  • Time management and interpersonal skills

Compensation and Benefits: 

  • $13 per hour PLUS commission and bonuses (average commission ranges $2k-$3k monthly) 
  • Benefits package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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