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AI Summary
The agent is responsible for managing customer accounts to ensure timely payments and resolving billing issues. They must track collection performance and maintain accurate records of all communications.
We are looking for a proactive and persuasive Collection Agent to join our growing finance team remotely. If you’re driven by results, have strong communication skills, and can handle client accounts with professionalism — we’d love to hear from you!
What You’ll Do:
- Take ownership of customer accounts and ensure timely payments.
- Build strong relationships while confidently following up on overdue balances.
- Work closely with sales, operations, and finance teams to resolve billing issues.
- Track and report collection performance — always keeping targets in sight.
- Maintain accurate records of communications and commitments.
What You Bring:
- 2+ years of experience in collections, accounts receivable, or credit control.
- Background in shipping, logistics, or container trading? Big plus!
- Excellent communication, negotiation, and problem-solving skills.
- Organized, proactive, and ready to hit the ground running.
- Tech-savvy (ERP systems & Excel experience preferred).
Why Join Us?
- A vibrant, international work culture.
- Growth opportunities in a fast-expanding global company.
- Real impact — your work keeps our global supply chain moving.
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