Cloud Solution Architect – Endpoint Management & Modern Device Management

Job Title:

Cloud Solution Architect – Endpoint Management & Modern Device Management

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking an experienced Cloud Solution Architect (CSA) specializing in Modern Endpoint Management and Device Security to support enterprise and strategic customers

You will serve as a trusted technical advisor responsible for designing, deploying, and optimizing endpoint management solutions leveraging Microsoft Intune, Configuration Manager (SCCM/MECM), Windows Enterprise, 

This role focuses on helping customers transition from traditional device management architectures to cloud-native endpoint management solutions while enabling security, compliance, automation, and operational excellence.

Key Responsibilities:

Endpoint Management Architecture

• Design and implement enterprise-scale endpoint management architectures.

• Lead device management modernization initiatives.

• Define migration strategies from SCCM-centric environments to modern management with Intune.

• Conduct architecture assessments, health checks, and modernization workshops.

• Develop strategic roadmaps for endpoint transformation programs.

Configuration Manager (SCCM/MECM)

• Design and optimize Microsoft Endpoint Configuration Manager environments.

• Architect SCCM infrastructure, boundaries, distribution points, management points, and software update strategies.

• Implement operating system deployment (OSD) solutions.

• Lead SCCM upgrades, migrations, and coexistence scenarios.

• Review client health, software distribution, patching, and reporting architectures.

Microsoft Intune & Cloud Management

• Design enterprise Intune deployments.

• Architect device enrollment strategies:

• Corporate Devices

• BYOD

• CYOD

• Shared Devices

• Kiosk Scenarios

• Configure compliance policies and device restrictions.

• Design application deployment and lifecycle management strategies.

• Implement Mobile Application Management (MAM) and Mobile Device Management (MDM) solutions.

Required Technical Skills:

Endpoint Management

Microsoft Intune

• Device Management

• Application Management

• Compliance Policies

• Security Baselines

• Autopilot

• MAM

• MDM

• Endpoint Analytics

• Tenant Administration

Configuration Manager (SCCM/MECM)

• Infrastructure Architecture

• OSD

• Application Deployment

• Software Updates

• Patch Management

• Co-Management

• Reporting

• Client Health

• Endpoint Modernization

Required Qualifications:

• 10+ years of experience in enterprise endpoint management.

• 5+ years of experience designing and deploying Microsoft Intune environments.

• Strong experience with Configuration Manager (SCCM/MECM).

• Experience leading endpoint modernization and cloud transformation projects.

• Experience designing enterprise-grade device security solutions.

• Strong customer-facing consulting and architecture experience.

• Excellent communication and executive presentation skills.

Location:

Italy - Work at Home

Language Requirements:

Time Type: