Cloud Solution Architect

Company Description

QAD is a leading provider of adaptive, cloud-based ERP software for global manufacturing companies. QAD Adaptive ERP helps manufacturers in the automotive, life sciences, consumer products, food and beverage, high tech, and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD's Cloud Solution Architecture team is at the centre of every customer cloud journey — from the first technical conversation through to a live, production environment.

QAD is growing its Cloud Solution Architecture team and is looking for a Cloud Solution Architect based in India to join us on a permanent basis. As QAD scales toward 150–200 Adaptive ERP projects annually, our senior CSA team's delivery accountability has expanded from two phases per deal to four. This role provides the hands-on delivery capacity that allows the team to meet that demand without compromising our 21-day SLA.
You will work directly alongside QAD's senior Cloud Solution Architects, executing build, validate, and deliver phase tasks across QAD's Adaptive ERP suite. Your working hours will be aligned to provide meaningful follow-the-sun coverage across US West, US East, EMEA, and AP.

Job Description

• Execute cloud environment build tasks — tenant provisioning across QAD's Adaptive suite, Champion AI, Integration Platform, Advanced Scheduling, and Process Intelligence
• Carry out ordered-vs-built reconciliation, BOM verification, and exception logging via JIRA within the 21-day SLA window
• Complete environment handover — pre-live operability checks, handover checklists, and customer acceptance documentation
• Support senior CSAs with Design phase documentation, Solution Design app entries, portfolio compatibility checks, and BOM preparation
• Develop deep expertise in QAD Adaptive ERP, QAD Integration Platform, and supply chain integrations as your primary knowledge investment

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent. Relevant hands-on experience will be considered in lieu of formal qualifications.
• Experience in cloud infrastructure, enterprise ERP delivery, systems configuration, or technical
• A minimum of 5 years’ experience in cloud infrastructure, enterprise ERP delivery, systems configuration, or technical pre-sales (candidates with demonstrated capability outside this range considered)
• Familiarity with QAD Adaptive ERP or equivalent enterprise ERP platform (SAP, Oracle, Infor); structured onboarding provided for non-QAD backgrounds
• Working knowledge of cloud infrastructure — tenant provisioning, environment configuration, networking fundamentals, and AWS
• Exposure to enterprise integration and supply chain application connectivity (EDI, WMS, PLM, Boomi, MuleSoft) is advantageous
• Structured, detail-oriented approach to delivery — comfortable with BOM reconciliation, exception logging, and handover documentation
• Clear written and spoken English; confident working asynchronously across a globally distributed team

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.