Clinical Systems Optimization Specialist

Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientific offers the scale, reach, and mission-driven work to make a meaningful impact. This role serves as a subject matter expert to design, develop, deliver and improve products, programs, and services in order to optimize processes, behaviors, performance and audit readiness.

DESCRIPTION

How you will make an impact:

You will be accountable for assigned initiatives aimed at supporting and/or ensuring quality operational delivery via efficient and effective processes, associated systems, training and communications. You will interpret data on complex issues, lead teams and make good business decisions with support.

What you will do:

• Proactively collaborate with initiative leads and management to prepare, organize, coordinate, document and/or provide the development and delivery of department products and services to a globally dispersed, cross-functional audience in support of business outcomes and industry compliance requirements
• Develop varied support materials, presentations, and/or tools to support department's remit and strategies
• Proactively collaborate with initiative leads and management to develop, optimize and improve processes, associated systems/applications, training and communications
• Lead small to medium-scale process improvement initiatives
• Develop process improvement processes and solutions
• Identify and collate information required to assess compliance with processes and to prioritize business process improvement needs
• Review, assess and update procedural documents for overall compliance with current processes
• Perform special projects, assignments and administrative tasks per business needs
• Provide training and guidance to junior team members
  

REQUIREMENTS

How you will get here:

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification
• 5+ years of previous experience that provides the knowledge, skills, and abilities to perform the job
• Significant clinical research experience in all phases of clinical study life cycle, including start-up, interim and close-out, is preferred
• Experience with PowerBI, PowerApps, and PowerAutomate is required
• Coding experience with Python and Java(script) is preferred
• Experience with Spotfire dashboard development is preferred
  

Knowledge, Skills and Abilities:

• Thorough understanding of procedural documents
• Advanced understanding of process improvement fundamentals
• Solid investigative, negotiation, and analytical skills
• Thorough understanding of clinical management technology and systems, and strong computer skills
• Effective judgment, decision making, escalation, and risk management skills
• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
• In-depth interpersonal skills and problem solving ability
• Capable of directing and promoting teamwork in a multi-disciplinary and/or multi-cultural team setting
• Strong attention to detail
• Thorough understanding of regulatory guidelines and directives
• Strong creative and critical thinking skills
  

Physical Requirements and Working Conditions:

• Ability to work in an upright and/or stationary position for 6-8 hours per day
• Work is performed in an office/laboratory and/or a clinical environment
• Occasional overnight travel required
• Frequently interacts with others to obtain or relate information to diverse groups
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task
• Regular and consistent attendance