Clinical Outreach Representative, PPS (Houston)

Position Summary:

The Clinical Outreach Representative, PPS is responsible for increasing occupancy of the programs in his/her assigned territory. This occupancy target includes all service lines within the PPS Division, with a focus on psychiatric services.

Essential Job Functions:

The Clinical Outreach Representative, PPS is responsible for ensuring they meet their weekly, monthly and quarterly activity, inquiry, and admissions goals through the execution of:

• Regional strategic planning with weekly phone calls with Regional Director of Outreach and collaboration with PPS leadership.
• Meeting weekly and monthly activity quotas – 80 1:1 meeting, 1 event, and 12-18 TMS admissions, 7+ general admissions.
• Engage with the community to raise awareness about our healthcare services and initiatives.
• Participate in community events, health fairs, and other outreach programs to promote our organization.
• Build and maintain relationships with healthcare providers, including physicians, clinics, and referral sources.
• Demonstrate an understanding of all service lines in the PPS division, to include but not limited to, TMS, Spravato, Ketamine, talk therapy, medication management.
• Collaborate with healthcare professionals to streamline the referral process and ensure a smooth patient experience.
• Provide education and training sessions to healthcare providers and community members on our services and relevant medical topics.
• Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns.
• Collect and analyze data on community needs, referral patterns, and market trends to identify growth opportunities.
• Collaborate with internal teams, such as marketing and clinical staff, to align outreach efforts with organizational goals.
• Prepare reports and presentations summarizing outreach activities, findings, and recommendations.
• Presentation and meeting skills to ensure appropriate and specific messaging that differentiates PPS and generates admissions.
• Represent Discovery as needed at regional and national conferences.
• Ensure timely submissions of monthly mileage, visa, and expense reports to Concur.
• Ensure compliance with budget.
• Ensure appropriate documentation and maintenance of Sales Force database.
• Collect and submit weekly marketing team highlights for director.

Knowledge, Education, & Experience:

• Bachelor’s degree (B.A.) from four-year college or university
• At least three years’ experience working in direct outreach or clinical experience in the mental health field.

Employment Status: Full-Time

Schedule: Monday-Friday (flexibility required for after hour and weekends as needed)

Work Location: Remote (must be local to Houston, Cypress or Woodlands areas)

Compensation: Pay Range: $75,000-110,000/annually