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AI Summary
Who is Heidi?
Heidi is building an AI Care Partner that supports clinicians every step of the way — from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human.
In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than ten million patient visits each month are powered by Heidi across 190 countries and 110+ languages. Founded by clinicians, Heidi brings together engineers, designers, scientists, and mathematicians working with a shared purpose: to strengthen the human connection at the heart of healthcare.
Backed by nearly USD $100 million in total funding, Heidi is expanding rapidly across the USA, Canada, ANZ, UK, and Europe — partnering with major health systems and serving tens of thousands of clinicians every day.
About the Role
The United States is Heidi's single largest and most commercially significant market. We are hiring a Clinical Director to own our most consequential clinical and commercial relationships across the country — with integrated delivery networks (IDNs), academic medical centers (AMCs), large physician groups, specialty health systems, and payer-connected care delivery organizations.
This is a P0 priority hire. The US represents Heidi's deepest ICP fit across multiple high-converting specialties, and the commercial opportunity scales with our ability to establish credible, trusted clinical relationships at the enterprise level. This role provides that foundation.
The Clinical Director, United States sits in the Office of the CMO, operates with substantial autonomy, and is supported by Heidi's global clinical, commercial, product, and marketing teams. You will not be navigating this alone — but you will be expected to lead.
This position suits one of two profiles:
A senior clinician — physician executive, CMO, or national medical director — with the commercial credibility and health system networks to walk into a C-suite conversation and be the most trusted person in the room; or
A seasoned healthcare executive with deep enterprise relationships across US IDNs, AMCs, or payer-adjacent organizations, and a proven track record of navigating complex procurement and clinical governance pathways.
The US Market Opportunity
Heidi's highest-converting specialties are concentrated in the US. The data guides our commercial priorities directly — and this role owns the clinical motion behind each of them: Primary Care, Behavioural Health, Urology, Gastroenterology, Orthopaedics, Community Health, Rural Health .
Key Responsibilities
Enterprise Health System Engagement — Build executive relationships across major IDNs, AMCs, and specialty health systems, and drive enterprise evaluations through clinical governance and procurement pathways.
Strategic Market Leadership — Shape Heidi's US clinical strategy and track health policy developments (CMS, HIPAA, ONC/TEFCA, AI guidance) to inform commercial direction.
Thought Leadership & National Presence — Represent Heidi at major industry and specialty conferences (HIMSS, HLTH, JPM Healthcare, and more) and publish clinical content that builds national credibility.
Commercial Impact — Actively originate and support enterprise deals, arming health system buyers with clinical narratives, ROI frameworks, and procurement-ready materials.
Clinical Advisory Council — Co-own the US Clinical Advisory Council and manage Heidi's specialty advisor network across Urology, Orthopaedics, Cardiology, and Primary Care.
Product & Workflow Influence — Guide US-specific EHR workflow configuration (Epic, Oracle Health, Athenahealth) and translate regulatory requirements into product specs.
About You
You are a credible, commercially literate clinical leader who understands the US health system from the inside. You have sat in the rooms you are being asked to open — and you know what moves people in them.
You bring:
10+ years of leadership experience in US hospitals, health systems, digital health, medtech, or government-adjacent healthcare.
Deep enterprise networks across US IDNs, AMCs, specialty leadership, and/or channel partners. The right people take your call.
Familiarity with US health system dynamics: IDN consolidation, value-based contracting, Epic-centric clinical workflows, CMS policy, and enterprise procurement governance.
A proven track record of originating or materially supporting enterprise deals in healthcare — you know what moves a health system committee and you know how to be in the room when it matters.
Strong public presence: comfortable on stage at HIMSS, in print, and across professional digital channels.
Genuine engagement with AI in healthcare — whether built with it, studied it, or applied it in clinical practice.
A builder's mindset. You do not need a fully-built playbook — you are here to write one.
Why Join Heidi?
Real product momentum. Ten million patient visits a month, across 190 countries. We are not building interest — we are channelling it.
The biggest clinical market in the world. The US is where this company is won or lost. You will be at the center of it.
Equity from day one. When Heidi wins, you win.
Mission that matters. We exist to return time to clinicians and keep care human.
World-class team. Operators and builders who have scaled unicorns. High standards, low ego.
What We Believe In
Live Forever — Every release moves care forward: measured, safe, and built to last.
Practice Ownership — Decisions follow logic and proof, not hierarchy.
Small Cuts Heal Faster — Stability earns trust, speed delivers impact.
Make Others Better — Feedback is direct, kindness is constant, and excellence lifts everyone.
Ready to build Heidi's clinical presence across the United States? We would like to hear from you.
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