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AI Summary
The Client Support Specialist is responsible for providing superior service and issue resolution to exceed customer expectations. They also support Newborn Stem Cell Specialists and drive referral leads to increase enrollment revenue.
Job Summary:
CSS must work with a primary goal of exceeding our internal and external customers’ expectations, while
providing superior service, issue resolution and continuous improvement. Client Support Specialist also
drive referral leads to increase referral enrollment revenue for the Consumer Sales team. Maintain and
complete daily responsibilities assigned as well as support the Newborn Stem Cell Specialists (NSCES)
and Senior Newborn Stem Cell Specialist (SNSCES).
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