Client Support Consultant

Position Overview

We are looking for dependable, customer-focused individuals to join our remote team as Client Support Consultant. In this role, you will assist clients with organizing vacation arrangements, researching available choices, and managing important details throughout the planning process.

This opportunity is well suited for individuals who enjoy helping others, solving problems, and working independently in a virtual environment. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

Key Responsibilities

• Connect with clients to understand their vacation goals, preferred dates, destination interests, and budget, then research options that align with their needs.
• Assist with coordinating accommodations, cruises, transportation, tours, activities, and other requested services using approved supplier resources.
• Keep reservation information organized and provide clients with confirmations, schedules, itinerary details, and important planning updates.
• Respond to client questions, follow up on pending items, and assist with routine reservation changes and special requests.
• Review booking details for accuracy, maintain current client records, and continue developing destination and supplier knowledge through training.

What We Offer

• 100% remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and training with no previous travel experience required
• Continued team guidance and access to supplier and destination education
• Opportunities to build customer support, communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills
• Professional, helpful, and service-oriented approach
• Excellent organization and attention to detail
• Ability to manage multiple client needs and priorities
• Comfortable researching information and learning digital platforms
• Resourceful and adaptable when schedules or client requests change
• Dependable follow-up and effective time-management skills
• Self-motivated and capable of working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region