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Practice Management Resource Group

Client Services Specialist - Medical

Posted an hour ago
$17 - $20 per hour
0-2 years experience
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AI Summary

The Client Services Specialist provides day-to-day support to clients and internal billing teams by managing communications and tracking requests. They are also responsible for new client onboarding, monitoring accounts, and preparing for client meetings.

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
The Client Services Specialist is responsible for providing day-to-day support to our clients and internal billing teams. This entry-level role is ideal for someone looking to grow within the healthcare billing industry while developing strong communication, organization, and client management skills. You’ll assist with client communication, issue tracking, and administrative support to help ensure our clients receive exceptional service.

Responsibilities:
  • managing communications
  • Document and track requests, follow-up and resolutions
  • New client onboarding
  • Assist in AR reports
  • Monitor client accounts/issues
  • Schedule/prepare for client meetings
  • Maintain accurate records and documentations
  • Assist with projects
Qualifications:
  • 1-2 years in professional administrative role
  • Strong verbal and written communication skills
  • Organized, detail-oriented and able to manage multiple tasks simultaneously
  • Proficient in Microsoft Office Suites, Google Workspace and general computer skills
  • Familiarity with medical billing, insurance terminology or healthcare environment
Preferred Qualifications:
  • Experience in using practice management systems, payer portals or CRM/project tracking tools
  • Associates or Bachelor's degree in healthcare administration, business or related field

This is a remote position.

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