For Employers

Compliance Holdings

Client Services Coordinator-Verification Services (10AM-7PM EST)

Posted 10 hours ago
$35000 - $45000 per year
0-2 years experience
Apply Now

Please mention DailyRemote when applying

?/100
Resume Match Score

Match your resume skills with our AI powered skill match!

Get professional review
AI Summary

The Client Services Coordinator assists audit participants with the verification process by answering inbound calls and portal inquiries. They are responsible for reviewing document submissions for eligibility and maintaining accurate records within the company platform.

Job Posting Title:

Client Services Coordinator -Verification Services (Remote)

Job Description:

Client Services Coordinator I (10AM-7PM EST)

Who We Are:

Lumelight is an integrated workplace administration and compliance business. We serve the brokers and third-party administrators who support employers in the complex, crucial areas of benefits design, compliance, and administration. We handle the complexities of benefits compliance and administration, empowering our clients to focus on what they do best.

About the Role:

Client Services Coordinator I, is responsible for assisting audit participants with the verification process. This includes answering calls and reviewing document submissions. This position works closely with other coordinators and management to meet and exceed customer expectations.

Key Responsibilities:

  • Receive inbound calls and portal inquiries from audit participants.
  • Monitor and track calls by maintaining accurate notes within our platform.
  • Review documentation and establish eligibility according to client eligibility rules and documentation requirements
  • Complete Key Deadlines and Deliverables according to project plan
  • Other duties as assigned

Qualifications:

  • 1 year of customer service experience. (Healthcare Customer Service preferred)
  • Prior experience receiving inbound calls or working in a Call Center.
  • Proven excellence in the support and service to complex customers.
  • Superior problem-solving ability, preferably within a customer environment.
  • Strong analytical and critical thinking ability.
  • Strong communication skills.
  • Ability to quickly, accurately, and efficiently work with multiple documents in a variety of applications.
  • Bilingual (Spanish) preferred not required.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and video conferencing

 

This position is a remote position within approved Lumelight states. This role operates in a professional office environment, whether in person or remotely. The position routinely uses computers, collaboration software, design applications, video editing tools, and other standard office equipment. Equipment will be provided to qualified employees.

Expected Hours of Work: 10AM-7PM EST

Monday through Friday, 40 hours per week, following an agreed-upon schedule. Occasional extended hours may be required to support marketing campaigns, website launches, events, webinars, or other business priorities.

Benefit Offerings:

  • Medical, Dental and Vision Benefits
  • Health Savings and Flexible Spending Account Options
  • 401(k) with Automatic Company Contribution
  • Employee Assistance Program
  • Company-paid Life and Disability Insurance
  • Paid Time Off

Location Requirements:

We are currently recruiting from the following states: Arizona (AZ), Florida (FL), Georgia (GA), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Mexico (NM), North Carolina (NC), North Dakota (ND), Ohio (OH), Pennsylvania (PA), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), and Utah (UT).

Equal Employment Opportunity Statement:

Lumelight, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


Automatically Apply to the Best Remote Jobs

Stop the endless job search. Our AI finds and applies to the best jobs for you.

Try it Now
Keep looking

Similar Jobs

See all Remote Support jobs →

Enrollment Support Coordinator

Full Time United States Support

Customer Service Hospitality – Reservations

Full Time United States $40000 - $70000 per year Support

Spanish Bilingual Customer Service Specialist -2nd Shift

Full Time United States $15 - $15.6 per hour Support

Spanish Bilingual Customer Service Specialist - 2nd Shift

Full Time United States $15.6 per hour Support

Spanish Bilingual Customer Service Specialist - 2nd Shift

Full Time United States $15.6 per hour Support

Supervisor, Customer Relations

Full Time United States $43888 - $93574 per year Support
Apply Now

Personalize your Remote Job Search in 3 Easy Steps!

Discover remote opportunities in Support

Answer easy questions

Answer easy questions

200,000+ jobs across 15+ categories

Get your best job matches

Get your best job matches

Only hand-screened, legit jobs

Find a remote job faster

Find a remote job faster

No ads, scams, or junk

I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”

Sarah J. — Sarah J. · Marketing Manager ★★★★★ Verified