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You will act as the primary point of contact for programme enquiries, managing communication across multiple social media platforms. Additionally, you will maintain lead trackers, support participant onboarding, and perform regular follow-ups to convert prospects into enrolments.
This is a remote position.
About the role
You will be the first point of contact for people who enquire about our programmes. Your role is to make sure every enquiry receives a prompt, warm and professional response, and that no interested person is ever forgotten. You will work closely with our founders and see first-hand how an international training organisation grows.
What you will do
• Respond to programme enquiries on WhatsApp, Instagram and Facebook Messenger, ideally within an hour
• Share programme details, dates and enrolment information with prospective participants in India, Malaysia and Singapore
• Make regular follow-up calls and send messages to people who have shown interest
• Reconnect with past enquiries and alumni about upcoming batches
• Maintain our lead tracker on Google Sheets and pass warm prospects to the founders
• Support onboarding of new participants and general programme administration
What we are looking for
• Excellent spoken and written English, with a confident and friendly phone manner
• Experience or strong interest in client servicing, inside sales, admissions or telecalling
• Organised, reliable and comfortable with consistent follow-ups
• Comfortable using WhatsApp Business, Google Sheets and social media
• A quiet workspace, a laptop and a stable internet connection
• Interest in learning, personal development or the training industry is a plus
Incentives
• Enrolment incentive: 3% of the fee on every enrolment you help bring in
• Monthly bonus: ₹2,000 in any month with 5 or more enrolments
Why join us
• Work directly with the founders of a growing international organisation
• Exposure to clients and participants across India, Malaysia and Singapore
• Earnings that grow with the enrolments you help bring in
• Internship certificate and a letter of recommendation on successful completion
Next steps
If this role interests you, please reply to confirm your availability. Shortlisted candidates will be invited to a short online conversation with our team.
We look forward to hearing from you.
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