The Client Operations Manager serves as the primary interface between clients and offshore delivery teams to manage project execution, scope, and technical requirements. They are responsible for overseeing day-to-day operations, ensuring quality standards are met, and driving client success through effective communication and project coordination.
We are seeking a Client Operations Manager to serve as the primary interface between global internal teams and clients, leading the delivery of AEC services while managing day-to-day operations, project execution, and coordination across architectural, MEP, and VDC workflows. This role acts as the central link between the client and offshore delivery teams, ensuring alignment on scope, schedule, quality, and technical requirements, while driving client success, revenue growth, contract execution, and adherence to project milestones within a high-performance, commercial environment. Success in this role requires a combination of hands-on project management, BIM/VDC expertise, and strong client engagement, with a focus on delivering consistent, high-quality outcomes. This is a remote role, with a preference for candidates to be in the Mountain or Pacific time zones.
Key Responsibilities:
Serve as the primary point of contact for assigned client projects and programs
Own day-to-day project delivery, coordination, and client communication
Manage project timelines, deliverables, and alignment to client milestones
Lead MEP/BIM coordination efforts across disciplines using ACC, Navisworks, or similar tools
Translate client requirements and design intent into clear direction for offshore teams
Lead onboarding, project setup, and workflow alignment (Revit, BIM 360/ACC)
Coordinate cross-functional execution across architecture, MEP, and VDC teams
Ensure all deliverables meet client standards, technical requirements, and quality expectations
Conduct regular project reviews with client stakeholders, providing updates on progress, risks, and next steps
Proactively identify risks, coordination issues, and delivery challenges, and drive resolution
Support management of scope, changes, and evolving client needs
Contribute to continuous improvement of standards, workflows, and delivery processes
Key Qualifications & Skills:
Strong proficiency in Autodesk Revit (Architecture and/or MEP); working knowledge of AutoCAD and Navisworks
Experience with VDC workflows, including model coordination and clash detection
Solid understanding of construction documentation and design workflows
Familiarity with BIM 360 / Autodesk Construction Cloud environments
Ability to manage client expectations alongside internal delivery teams
Strong communication skills with both technical teams and client stakeholders
Experience working with or coordinating offshore delivery teams preferred
Education & Experience:
Bachelor's degree in architecture, engineering, construction management, or related field
6+ years of experience in AEC, BIM/VDC, or project delivery roles
PMP or BIM/VDC-related certifications are a plus
Autodesk Certified Professional, LEED, or BIM Coordination/Management credentials are a strong plus
Location & Travel:
Remote position based in the United States, with a preference for candidates located in the Mountain or Pacific time zones
Proximity to a major airport preferred
Travel required approximately 40–50%, both domestically and internationally
Key Personal Attributes:
Strong sense of ownership and accountability for client and project outcomes
Collaborative and team-oriented, with the ability to work across global teams
Confident communicator who can engage effectively with clients and internal stakeholders
Proactive and self-driven, with the ability to anticipate needs and resolve issues early
Detail-oriented with a focus on quality, coordination, and follow-through
Adaptable and comfortable managing multiple priorities in a fast-paced environment
Reliable and consistent, with a strong commitment to delivery and timelines
Compensation & Benefits:
Competitive annual base salary $90K - $120K + commission
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Vee Technologies is an Equal Opportunity Employer committed to diversity and valuing the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristics protected by applicable law. We are committed to creating an inclusive environment for all employees.
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