Client Facing Project Manager

 Posted 2 hours ago
     
2-5 years experience
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AI Summary

The role involves managing client accounts and acting as the primary liaison between clients and the internal delivery team. Responsibilities include leading weekly calls, owning project timelines, and ensuring the efficient launch of lead generation systems.

About Us


We build high performance lead generation systems for B2B businesses. We're not a traditional agency. We build structured, scalable outreach and acquisition systems that start generating results within weeks of going live.
We work fast. We work intelligently. We are specific in what we build and why. Clients work with us because they want real pipeline, not vanity metrics. We're now hiring a client facing Project Manager to help scale delivery while maintaining an exceptional client experience.


The Role


This is a hands on, client facing delivery role. You will support the operational side of client accounts, ensuring projects are delivered on time, to a high standard, and with total clarity for the client. You will sit between the client and our internal delivery team. You will protect timelines, manage expectations, and keep momentum high.


What You Will Be Responsible For


Client Management

• Leading weekly client calls
• Setting agendas and driving structured updates
• Managing expectations clearly and confidently
• Handling questions, blockers and feedback
• Ensuring clients feel informed and in control


Project Delivery

• Owning timelines across multiple client projects
• Coordinating developers, outreach specialists and internal team
• Tracking progress inside Notion
• Identifying risks early and resolving them
• Ensuring systems go live efficiently


Internal Operations

• Creating clear briefs for the delivery team
• Translating client needs into actionable plans
• Improving reporting structure
• Maintaining high standards across accounts
• Helping refine internal processes as we scale


Strategic Thinking

• Understanding how our lead generation and AI systems work
• Spotting opportunities to improve performance
• Supporting upsells or scope expansion where appropriate

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