Cleared Technical Writer

ASRC Federal Agile Decision Sciences LLC is seeking a Technical Writer/Editor (Journeyman) with an active US Government Security Clearance to support the U.S. Army CECOM ASIC program. This role is the documentation specialist who ensures that every new capability the team delivers is fully, accurately, and clearly documented — so users can adopt and operate the system without confusion or an avoidable support burden. Working alongside developers, engineers, and product owners throughout the agile delivery cycle, the writer translates technical and functional detail into clear, accessible guidance for a range of audiences.

As an established individual contributor, the Technical Writer works independently under general supervision on moderately complex documentation efforts, sets objectives for their own work to meet sprint and release goals, and may provide guidance to junior writers. The writer captures requirements as features are built — not after the fact — preventing documentation gaps at release and reducing downstream training time and support tickets.

• Author comprehensive user guides with clear step-by-step instructions and supporting screenshots that enable users to complete tasks independently.
• Develop role-based documentation tailored to each distinct user group, so each audience receives only the guidance relevant to how they use the system.
• Capture technical and functional details accurately during sprint development by interviewing developers and product owners and reviewing specifications, designs, and engineering artifacts.
• Document new features in real time as they are built, maintaining alignment between the software and its documentation and eliminating gaps at release.
• Write, rewrite, and edit technical content — user manuals, operating procedures, release notes, quick-reference materials, and related publications — for clarity, accuracy, and consistency.
• Produce clear, accessible writing that reduces user confusion, shortens training time, and lowers the volume of help-desk and support tickets.
• Prepare and select illustrative materials — diagrams, charts, callouts, and screenshots — to reinforce written instructions.
• Conduct quality reviews of documentation to verify technical accuracy, completeness, and adherence to style and formatting standards.
• Maintain version control and keep the documentation library current across releases and capability updates.

Outcomes This Role Enables

Success in this position is measured by adoption and self-sufficiency. When the documentation is right, users operate new capabilities confidently on their own:

• Users can adopt and operate new capabilities with minimal hand-holding.
• Each user group has guidance written specifically for their tasks and responsibilities.
• Technical and functional detail is captured accurately and early — during development, not after release.
• Every release ships with complete, current documentation; no feature goes out undocumented.
• Training time and support-ticket volume measurably decrease as documentation quality improves.

Required Qualifications

• Bachelor's degree, or 4 years of equivalent combination of education and experience (one year of education equates to one year of experience).
• 2–4 years of professional technical writing experience producing user-facing documentation for software or IT systems.
• Demonstrated ability to translate complex technical and functional detail into clear, accurate, audience-appropriate content.
• Proficiency authoring and formatting documentation, including capturing and annotating screenshots and integrating visuals.
• Strong command of English grammar, style, and editing; able to produce publication-ready material with limited supervision.
• Experience gathering source material directly from developers, engineers, and subject-matter experts.
• Ability to work independently, manage multiple documentation deliverables, and meet sprint and release deadlines.

Preferred Qualifications

• Experience documenting software within an Agile/Scrum delivery environment, producing content sprint-by-sprint.
• Familiarity with U.S. Army / DoD programs, terminology, and documentation standards (CECOM experience a plus).
• Experience with structured-authoring or documentation tools (e.g., MadCap Flare, Oxygen, DITA, Confluence, Adobe FrameMaker, or similar).
• Working knowledge of Section 508 / accessibility requirements for government documentation.
• Experience developing role-based or task-based documentation sets for multiple user types.

An active U.S. Department of Defense Secret security clearance is preferred; the specific clearance requirement must be confirmed against the governing task order. U.S. citizenship is typically required for access to Army systems and facilities. Final clearance and eligibility requirements will be verified during the hiring process.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.