Claims Support Specialist - Remote

 Posted 3 hours ago
     
5-10 years experience
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AI Summary

The Claims Support Specialist will file and manage agency claims while conducting monthly process-control and vendor audits. They are also responsible for resolving team escalations, training staff, and maintaining data integrity through exception reporting.

Claims don’t file themselves — you’re the one who makes sure they’re airtight

Openings: Several openings, fully remote

Employer: Confidential Client — nationally recognized, Fortune 500-backed mortgage servicer

The Role

A national mortgage servicer is adding Claims Support Specialists to keep agency claims, vendor audits, and team escalations running clean, fully remote.

Day-to-Day

•     File and manage agency claims on acquired or sold properties

•     Run monthly process-control and vendor audits and flag trends to leadership

•     Resolve team escalations and help train new and current staff

•     Keep data integrity sharp through exception-report reviews



•     5+ years in default servicing, mortgage insurance claims, or a legal setting

•     LPS-MSP experience and strong claims/foreclosure process knowledge

•     Independent, deadline-driven, and airtight with confidentiality

•     1+ years of leadership experience a plus

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