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The Claims Support Representative provides clerical support by monitoring digital mail queues, performing data entry, and indexing documents into claim systems. They also assist the dental consultant team by processing correspondence and managing claim status inquiries.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
One80 Intermediaries is seeking a Claims Support Representative to join our growing team in Albany, NY!
The part-time Claims Support Representative will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities.
How You Will Contribute:
Monitors digital mail queues to receive new disability claim and supplemental claim documents.
Performs data entry of claimant information into claim system (LuminX) and indexes documents to claimant records in administration system (Synergy).
Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents.
Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase).
Responds to dental provider requests for information and/or claim status.
Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing.
Skills & Experience to be Successful:
HS diploma or general education degree (GED).
Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
PC proficiency, including ability to work with word processing and data management programs.
Pay Range
$18.00 - $18.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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